South Africa has become a leading destination for global outsourcing and shared services, with companies such as Amazon, Microsoft, IBM, Oracle, SAP, Deloitte, PwC, EY, and Capgemini operating major teams in the region, alongside outsourcing leaders like Teleperformance, Webhelp (Concentrix), Wipro, Infosys, Genpact, and EXL.
With a highly educated, English-fluent workforce, strong universities, and a 1–2 hour time difference from the UK, it offers an ideal balance of skill, cultural alignment, and real-time collaboration.
With Untapped, you don’t just outsource to South Africa — you access a world-class talent pool, carefully vetted and ready to perform at UK standards.
Made possible by South Africa lower cost of living, not lower quality.
Untapped found me more than a role; they found me a client who genuinely values my work and includes me in the things that matter. I've grown, I'm paid fairly, and I get to do it all from home, with my family close by. They looked after me from the first conversation right through to settling in.
Nina Guico
Marketing Manager
